Salon Polices

We require all clients to have a skin test if its there first visit to the salon or not had colour on scalp for more then six months or have experienced scalp sensitivity. 

Skin tests MUST be booked at least 72hrs before appointment.

We with hold the right to refuse to colour any persons hair if a skin test has not been carried out. 

 A non-refundable booking fee is required to secure your appointment at time of booking. This covers admin, diary management, appointment allocation and all prep work carried out before the service takes place, This amount will not be deducted from any future refunds and is retained in all circumstances.

A booking fee link will be sent to you via text or e-mail from 'AUTHENIC U' on booking your appointment, the amount paid will be taken off your final bill at your appointment. all booking fees are NON-REFUNADBLE.

If you need to change your appointment you must give us a minimum of 48hrs notice prior to your appointment - your current deposit will be carried over to your next booked appointment.

We kindly ask for as much notice as possible to allow us to offer your appointment to another client. 

If you cancel with less then 24hrs notice your deposit will not be returned to you.

If you do not attend your appointment your deposit will not be returned to you you will also be charged the remaining appointment cost of the missed appointment and will be  added to your next bill.

Prices 

All prices shown on ruarishairsalon.co.uk are correct as of April 2025

Prices are subject to change with out notice and are indicated as a guide.  Any Additional services you have whilst in the salon that have not been quoted for during a consultation will be disused with you before they are carried out.  If you agree to these services & they are carried out they will be added to your bill. 

We reserve the right to charge for a Re-design if it is your first visit to the Authentically you hair  or your last visit to Authentically you hair was more then ten weeks, you will be notified during your consultation or when booking your appointment.  

Promotions 

All promotions shown on Authenticallyyouhair.co.uk are correct as of march 2025

We reserve the right to withdraw any promotions at any time and to refuse promotion to persons if they are seen as fraudulent. 

All promotions can not be exchanged for cash. 

All staff at Authentically you hair reserve the right to refuse to do a clients hair, based on behaviour, language used by clients as well as condition of hair. 

 All  wigs  purchased will  require  a  non-refundable deposit  of  50%.  once  remaining  balance  is  paid,  all  tags  are  cut  off  or  wig  is  cut,  this  makes  the  sale  final, no refunds or exchanges are allowed unless the wig is deemed faulty by the manufacture.  Any  other  costs  related  to  your  return  will  be  charged.